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Employee quality assurance and 3rd level support, Berlin (no German language needed)

Tasks:

– Recording and editing support cases

– Responsible to reply to problem messages

– Independent solution finding / coordination and closure of issues in cooperation with development team

– Problem and solution documentation

– Organize and conduct user training

– General customer service

Your Skills:

-Degree  in Computer Science / Telecommunications or comparable training

– Network experience / experience in the administration of networks (LAN, VPN, DHCP, DNS, TLS, DHCP)

– QA experience

– Test experience (infrastructure components and software)

To apply send your CV via email to  itrecruiting@dondila.com